HOW TO — Complete User Guide

Step-by-step guide for users of P7CO® EcoResupply: from registration to advanced features such as complaints, marketplace, reports and certifications.

  • Date 18 Sep 2025
  • Tags How To Users Full Guide Complaints Marketplace Reports Profile

HOW TO — Complete P7CO® EcoResupply User Guide

1. Registration and Login

  1. Go to Account → Register.
  2. Fill in the fields: name, email, and password.
  3. Confirm the password and accept the privacy policy.
  4. Click Register.
  5. You will receive a confirmation email (if enabled).
  6. To log in, go to Account → Login, enter email and password, and confirm.

2. Recover or Change Password

  1. If you forgot your password, go to Account → Forgot Password.
  2. Enter your email address.
  3. You will receive a recovery link.
  4. Set a new password and confirm.
  5. To change your password while logged in, go to Profile → Change Password.

3. User Profile

  1. Go to Profile → View to check your details.
  2. Under Edit, update your name, contact, or other details.
  3. Under Documents, upload a CV or other files (PDF/DOC).
  4. Delete or replace existing files if needed.
  5. In Preferences, enable/disable notifications.

4. Environmental Complaints

  1. To create, go to Complaints → New Complaint.
  2. Provide location, category, and description.
  3. (Optional) Attach photos/documents.
  4. Submit and wait for confirmation.
  5. To edit, go to My Complaints, open the record, and click Edit.
  6. To delete, open the record and click Delete (irreversible).
  7. Track complaint status (pending, validated, archived).

5. Marketplace for Surplus

  1. Go to Marketplace → Publish surplus.
  2. Select category, quantity, and condition.
  3. Upload illustrative images.
  4. Submit for publication.
  5. To edit, go to My Surpluses and click Edit.
  6. To mark as reused, open the record and select Mark as reused.
  7. To delete, open the record and click Delete.

6. Partners

  1. Go to Partners → Suggest partner.
  2. Fill in: name, sector, location, and contact.
  3. Submit for validation.
  4. Once validated, it will appear on the partners page.

7. Reports and Certifications

  1. Go to Reports → MIRR/e-GAR for legal reports.
    • Define period and company.
    • Click Generate.
    • Download as PDF or CSV.
  2. Go to Reports → ISO/ESG for sustainability reports.
    • Select the indicators to include.
    • Click Generate Report.
    • Export as PDF or CSV.

8. Statistics and Indicators

  1. Go to Statistics → Complaints to see complaints by area and category.
  2. Go to Statistics → Marketplace to see available/reused surpluses.
  3. Go to Statistics → Impact for environmental, economic, and social indicators.
  4. Use Filters (country, region, period) to adjust analysis.
  5. Export data as PDF, CSV, or XLSX.

9. Job Applications and CV (if applicable)

  1. Go to Jobs → Vacancies to view offers.
  2. Select a vacancy and click Apply.
  3. Form auto-fills with name and email.
  4. Upload your CV (PDF/DOC).
  5. Submit the application.
  6. Replace CV via Profile → Documents.
  7. Withdraw an application via Profile → Applications.

10. Help and Contact

  1. Go to Help → FAQ for common questions.
  2. If unanswered, use Help → Contact Support.
  3. You can also send a message via Contact us.
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